In response to recent COVID-19 concerns, we are writing to assure our patients that we are taking recommended precautions.
During this crisis we have been closely monitoring the development of cases that have emerged in Illinois and our local community. Proper sanitation standards are not new to us, we follow regular protocols required through sanitization between every patient interaction at Eye Q Vision. It has always been our goal to provide a clean, safe environment for our patients and staff.
Because of recent events we cannot ignore the contagious nature of this virus and have put into place additional safeguards and precautions as we prepare for COVID-19. To ensure the continued safety of our patients and staff members, EYE Q VISION has enacted the following policies, effective immediately:
* Any staff members with symptoms will not come to work
* As always, all staff members will wash or sanitize their hands before and after every patient encounter.
* Our patient lobby, common areas, and bathrooms will be sanitized throughout the day including exam rooms, door
handles, chairs, counters and optical equipment.
* We have hand sanitizer available in the waiting room and exam rooms. Soap and paper towels are available in the
bathroom and contact lens area.
Our commitment to our community and our patients remains intact, therefore, we will be available for urgent and emergent eye care needs. Urgent eye care is defined as medical care provided for illnesses or injuries which require prompt attention but are typically not of such seriousness as to require the services of an emergency room. Emergent care is defined as medical care for conditions requiring prompt medical attention due to a sudden change in the eye or visual health.
We will continue to monitor updates from the CDC and other federal health agencies on patient care and the nationwide public health response. Please stay tuned for updates and changes to our scheduling.
We wish you all the best. Stay safe and healthy!
EYE Q VISION and staff